- LEADER SKILLS-

Skills and attitude training for individuals new to the leadership/officer role as well as those
wanting to improve their present style.
Individuals are taught how to deal with the "people" component of leading a group-how to develop
people to realize their full potential while contributing to the effectiveness of the organization. This is a
hands-on workshop (two to four days) on transactional and transformational leadership. Students
examine the difference between leading and managing, its challenges, and specifics on how to work
with an increasingly diverse workforce.

- INCREASING COLLABORATION -

Down to earth strategies for teams experiencing any or all of the following problems: Ineffective
decision making (passing the buck, procrastination, lack of commitment, insufficient information
gathering, poor follow-up), interpersonal conflicts (arguing, backstabbing, dropping out, sabotage),
people working from their own agendas (pulling in different directions, shifting priorities, not giving
100%), finger-pointing (blaming, stuff "falling through the cracks," excuses rather than answers, fear of
failing), too many meetings (not getting things accomplished,confusion over purpose or process of
meeting, wrong people attending, wasting time). This strategy works well with intact teams that want
to increase their effectiveness, or are facing serious internal conflicts and want them cured. They use
a written team assessment instrument to identify areas of strength and opportunity, and then become
change agents in addressing areas they wish to change.

- EXECUTIVE COACHING -

One-on-one coaching sessions for individuals wanting to improve their present leadership
effectiveness. Intervention includes extensive exposure to cutting edge approaches to leading in a
dynamic work environment. The sessions usually involve working with a senior level person to identify
strengths and liabilities, and to initiate strategies to continuous improvement.
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